Become a Volunteer with Us!
We'd love to welcome you to our team of volunteers.
Taking the first step is easy – simply complete the application form below and a member of our friendly Training Team will be in touch to talk you through the next steps.
Whether you're looking to learn new skills, meet new people, or make a difference in your community, volunteering with us is a rewarding way to get involved.
Complete the form below to get started – we look forward to hearing from you!
Our volunteer advisers are at the heart of everything we do, and quite simply, we couldn’t provide our service without them.
We’re looking to recruit a number of Trainee Advisers and welcome applications from people of all ages and backgrounds. Whether you're looking to learn new skills, make a difference in your community, or give something back, we’d love to hear from you.
All we ask is a commitment of one day per week. Once you have completed your training, you can choose a day that suits you, with volunteering hours from 9.30am to 3.00pm.
We'll provide full training and support, and we'll even reimburse your travel expenses.
Join us and help make a real difference to people who need advice and support.
Why you should join us:
Citizens Advice is a charity that helps people find their way forward. Last year we helped 2.55 million people with their problems. This year, we’re on the front line of the cost-of-living crisis, and more people than ever need our support.
As a charity, we can’t do what we do without our amazing volunteers, and they tell us it’s hugely rewarding. You’ll make a difference in your community, learn new skills, and meet people from a wide variety of backgrounds.
Our volunteers donate their time for many different reasons. For some it’s a chance to support the local community and keep active. Whether you can spare just a few hours or a few days each week, every single minute you spend volunteering could make a real difference.
You will receive:
First class training
We're proud of our training and support.
All you need are basic IT skills, good reading and writing skills, and a willingness to learn. We'll provide all the training and guidance you need to become a confident and skilled Adviser.
Support
We're a friendly team, and we know nobody has all the answers. That's why you'll have access to our extensive information database and support from experienced colleagues. We're always here to help you find the right information and give clients the best possible advice.
Mentoring
After training, you'll become part of a friendly and supportive team. You'll make new friends, build your knowledge, and always have people around you to help. Many of our volunteers even go on to support new trainees themselves.
What you will gain:
Playing your part
Nationally, we have over 23,000 highly trained volunteers supporting the delivery of our service. They come from all sorts of backgrounds and help with everything we do.
Looking ahead
If you want to try something different, becoming a volunteer adviser can not only be rewarding, it can give you the confidence to tackle things you could only have dreamt of doing.
Direction
Some of the most interesting people we've met are retired and want to apply the skills acquired to support the local community. What we will do is help you realise your potential whatever stage of life you have reached!
All our advisers will tell you that it is personally rewarding being part of a team that specialises in giving help and support when it is most needed.
Interested? Please complete the form below: