Our Case Studies & Success Stories

Please find below a series of case studies and success stories on how we helped by providing clients with valuable advice.

Joined-Up Support That Made a Real Difference to N

07 Oct 2025

N attended a drop-in session requesting a food bank voucher due to having no money to buy food. N is single and homeless, currently living in a motor home. They have severe mental health challenges and are trying to overcome an addiction without any formal support. Due to limited time, it... Read more

CASE STUDY PIP APPEAL

04 May 2023

P is a 63-year-old gentleman who has multiple health conditions including diabetes, kidney failure and arthritis. He cannot work and is in receipt of Employment and Support Allowance (ESA). The client had also been in receipt of Personal Independence Payment (PIP) for many years: he received the... Read more

CASE STUDY MR A

04 May 2023

Mr A was referred to the Warwickshire Specialist Benefits Service after he had twice claimed Personal Independence Payment and been turned down. Mr A was a man in his 50’s who suffered from severe depression and anxiety, breathing problems and also chronic knee and back pain from arthritis. In... Read more

Help during Covid-19

15 Dec 2020

Sharon rang the adviceline in a distressed state looking for advice with benefits and debt. She disclosed to us she is married with two young children. Sharon is a shop manager currently not working being signed off from her GP due to lasting effects of contracting COVID-19, her GP has... Read more