Maintained by Ralph Morris

BENEFITS

ENTITLEMENT:

Billions of pounds of benefits are unclaimed each year. It's important to make sure that you get all the help that you're entitled to.

Click here to find out what benefits you may be entitled to.

 

CHALLENGING A DECISION

Find out how to make a complaint if you have received a poor service from the people dealing with your claim or how you might go about challenging a decision. If you want to challenge a decision made about a benefit, you need to make sure you follow the right process if you want to try and get the decision changed on your claim.

Click here for information on how to challenge a benefits decision.

If you disagree with a decision that has been made on your Child Tax Credit or Working Tax Credit, you can dispute it and try to get the decision changed.

Click here for advice on Tax Credits

 

BENEFIT FRAUD :

If the office which pays your benefits suspects you of giving them wrong or misleading information to do with your benefits, they may investigate you for fraud. If the investigators find enough evidence to suggest you may have committed fraud, you could be prosecuted and you may have to pay back any benefit you have been overpaid.

Click here for information on Benefit Fraud

 

WELFARE BENEFITS REFORM :

You may have heard about the welfare reform changes that started in 2013. Many existing benefits are due to be abolished and replaced by a new benefits system.

Click here for advice on Welfare Benefits Reform

 

TALK TO US

If you, or someone you know feels that a benefit has been refused without reasonable grounds or you would like to know what benefits you might be entitled to, go along to your nearest Citizens Advice Bureau during one of our open sessions.

Click here for information and opening times

We can also help you with:



FCA

BRANCAB is authorised and and regulated by the Financial Conduct Authority FRN 617506


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